Your phone. Your data. Always protected.
This page describes the practices MobileKart follows to safeguard your device, your information and your privacy throughout the repair journey.
Verified Technicians
Every technician undergoes background verification, training and continuous performance audits.
No Unauthorized Access
Technicians never access your photos, messages, contacts or personal files. Period.
Strict Privacy Protocols
Standardised on-site procedures ensure your device is handled only for the agreed repair.
Customer Data Protection
Booking and contact information is encrypted in transit and stored under strict access controls.
Transparent Process
Every repair is performed in front of you. You see what's done, why and with what part.
Incident Response
If something feels wrong, our support team is reachable 24/7 to investigate and resolve.
What we collect
We collect only what's needed to deliver a repair: your name, contact details, address, device model and reported issue. We do not collect personal content from your device.
How we use it
Your information is used to schedule technicians, communicate updates, process payments, and provide warranty support. We do not sell your data.
Who can access it
Access is restricted to authorised MobileKart staff and the assigned technician on a need-to-know basis. Strict internal controls govern any access to customer records.
Your control
You can request a copy or deletion of your account information at any time by contacting our support team. We respond to requests promptly.
Maintained by MobileKart
This page is maintained by MobileKart to explain the practices we follow. It is informational and does not constitute a certification or legal guarantee.